Exchange & Return Policy

  • Sixteen47store accepts return of items within 5 days of purchase. The customer shall only be given store credit.
  • The customer is/are responsible for all shipping cost incurred for all returns.
  • The condition of the returned item should be as stated: Original tags, unworn, undamaged and unwashed. A customer that tries return a product or item not in it's original state, shall not be issued store credit. The customer will be responsible for paying all the shipping cost that shall/maybe incurred to return said item (That includes the new item back to them).
  • Each and every customer has a stated duration period from the day of delivery and receival to return the product/item(s). The item(s) will not be exchanged after the grace period has elapsed.
  • The moment an order has been placed and payment made, it is final and cannot be cancelled.
  • Items on sale are not permitted for any form of exchange, neither are they allowed for store credit.
  • The return address is as shown:  47 Kwame Nkrumah Avenue, Adabraka Accra.
  • Contact infosixteen47@gmail.com for more enquires and further clarification.